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Faq's
Visit Us / Talk To Us
Can I visit the store?
Visit us (10 AM to 7 PM, Monday to Saturday) at Pride, Shop no. 2, Oriental House, 7 Jamshedji Tata Road, Churchgate, Mumbai 400020.
How can I contact you?
Call us at [ 8828270860 ] or email us at [ info@pridefabrics.co.in ]
Shipping, Delivery, & Returns
Please note that we offer free shipping within Mumbai. Since our products are made-to-order, they cannot be returned
When will my order be dispatched?
After you place your order, it will take 8-10 business days for your order to be ready for shipping.
Fabric Color,Stitching & Maintenance
I like a particular curtain on the website, but can I buy it in a different shade/colour?
Our e-commerce catalogue is just a glimpse of our vast collection - please visit our store or contact us [Address:- 1 Oriental House, 7 J Tata Road, Near Samrat Hotel, Churchgate - 400020. Contact No:- 8828270860 Email-id:-info@pridefabrics.co.in ] for many more colours, options, and additional
assistance.
Why is the fabric width and the width of the stitched curtain different?
The width of the fabric mentioned in the product specifications section is the width of the unstitched cloth - once the curtain is stitched as per your choice (eyelets/pleats), its width will change accordingly. Please call us [ 8828270860 ]and we would be
happy to explain further.
If I am buying more than two panels, will you stitch them together?
Yes, we will - for example, if you buy six panels, three will be stitched together to open on the left and three to go on the right, for centre-opening curtains.
How can I wash my curtains/fabrics?
We suggest dry cleaning only for the maintenance of your fabrics. Your curtains can be re-hung by us for a nominal charge - contact us.
Additional Services At Pride
Do you have curtain rods?
We do - please reach out to us [ Address:- 1 Oriental House, 7 J Tata Road, Near Samrat Hotel, Churchgate - 400020. Contact No:- 8828270860 Email-id:-info@pridefabrics.co.in ] for further information.
I would like my curtains with a lining - what are my options?
We offer various types of linings based on your needs (dim-out, black-out, polyester) - contact us [ 8828270860 ] and we will share the details with you.
Are there more exciting options for tying up my curtains?
Yes! We provide matching tie-backs along with your curtains. We also have a range of
tie-backs that we are happy to share with you one-on-one - contact us here [ 8828270860 ]
I am looking to reupholster my sofa to match my new curtains - can you help me?
Certainly - we have a vast range of upholstery at our store, which you are welcome to visit [ Address:- 1 Oriental House, 7 J Tata Road, Near Samrat Hotel, Churchgate - 400020. Contact No:- 8828270860 Email-id:-info@pridefabrics.co.in ] We can also share samples with you digitally or send
them across with our consultant. We assist with tailoring, too. Please contact us for more information [ 8828270860 ].
My home is being renovated - what other services can you offer me?
At Pride, we offer a vast range of interior decoration solutions, including curtains, upholstery, blinds, wall-paper, carpeting, and wooden flooring. Please visit our store or contact us [ Address:- 1 Oriental House, 7 J Tata Road, Near Samrat Hotel, Churchgate - 400020. Contact No:- 8828270860 Email-id:-info@pridefabrics.co.in ] and we would love to help you build the perfect home.
Customisation
My windows do not match the ready-made measurements - can I order custom-made curtains?
Yes! Please contact us [ 8828270860 ] and we will assist you with all your customisation needs - our consultants can visit your home [hyperlink to ‘Can someone from the store visit my home for guidance?’] for measurements etc.
Consultation At Home
Can someone from the store visit my home for guidance?
Yes - we are happy to help [ 8828270860 ] For all home visits, there will be a non-refundable deposit of Rs. 2,500, which can be redeemed against your purchase.
I’m unsure about the exact measurement of my windows - can you help?
Yes - our consultants can visit your home [hyperlink to ‘Can someone from the store visit my home for guidance?’] anywhere within Bombay and assist you. If you are not in
Bombay, please contact us [ 8828270860 ] and we will help you.
How can I see more of your offline catalogue if I am unable to visit the store?
We would be happy to send one of our consultants to visit you [hyperlink to ‘Can someone from the store visit my home for guidance?’] with a wide variety of samples anywhere in Bombay. For customers beyond Bombay, we can share samples with you digitally - please
reach out to us [Address:- 1 Oriental House, 7 J Tata Road, Near Samrat Hotel, Churchgate - 400020. Contact No:- 8828270860 Email-id:-info@pridefabrics.co.in ].